Includes bibliographical references and index.

Contents:

Introduction

Why this handbook

How to use this handbook

Structure of this handbook

Cultural dialogue for change: a new CD framework

Implications for CD across cultures

Implications for CDAC practice

What is culture

Understanding cultural differences

What is capacity

Dimensions of capacity

Individual capacity

Organisational capacity

ECDPM Model

7s model

Phil Bartle's Sixteen elements of organisational capacity

Capacity development

Implications of cultural lenses for understanding success

Organisational behaviour in different cultures

Skills for CDAC

Skillls for communicating across cultures

Using strengths-based approach for cross-cultural CD work

Tools to contribute to individual CD

Coaching

Mentoring

Team Capacity Development

Developing shared culture

Building trust for global teams

Resolving conflict in CD activities

Monitoring and evaluation and reflection about CD

Reflection on CD approaches and practices

Conclusion