Includes bibliographical references and index.

Contents:

An opportunity for excellence

Moving into relationship

Learning the art of pastoral conversation

Making-get-acquainted visits

Visiting shut-ins

Ministering to the sick

Ministering to the people who are grieving

Ministering to the terminally ill

Holding a funeral

Weddings, baptisms, confirmations and other occasions

Pastoral counseling

Helping with a crisis

Dealing with conflict in the church

Maintaining integrity

Providing for the needs of the pastor and the pastor's family

Involving laypeople in pastoral care