000 00732nam a2200229 a 4500
003 PH-SATS
005 20250318211633.0
008 070921s19uu xx 00 eng d
020 _a0786301406
040 _cSt. Andrew's Theological Seminary
050 _a658
_bB814 1994
100 1 0 _aBrown, Mark Graham
245 1 0 _aWhy TQM fails and what to do about it /
_cMark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard.
260 0 _aChicago :
_bIrwin,
_cc1994.
300 _axviii, 252 p. 24 cm.
500 _aIncludes bibliographical references and index
650 _aTotal quality management
700 1 _aHitchcock, Darcy E.
700 1 _aWillard, Marsha L.
942 _2ddc
_cBK
999 _c11054
_d11054