TY  - BOOK
AU  - Pollan,Stephen M.
AU  - Levine,Mark
TI  - Lifescripts: what to say to get what you want in life's toughest situation 
SN  - 9780470474105
AV  - REF HF 5718 .P65 2004
PY  - 2004///
CY  - New Jersey
PB  - Wiley
KW  - Business communication
KW  - Interpersonal communication
KW  - Oral communication
N1  - Includes index
ER  -