Pollan, Stephen M. <br/><br/>
Lifescripts :  what to say to get what you want in life's toughest situation / 
Stephen M. Pollan, Mark Levine. 
 - completely rev. and updated ed. 
 - New Jersey :  Wiley,  2004. 
 - 530 p.:  ill.;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780470474105 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Interpersonal communication<br/>Oral communication
<br/><br/><label>LC Class. No.: </label>REF HF 5718  / .P65 2004