Alignment : using the balanced scorecard to create synergies - Kaplan, Robert S.; Norton, David P. (Boston, Mass : Harvard Business School Press, 2006)
Alignment: a source of economic value-- Corporate strategy and structure: historical perspective-- Aligning financial and customer strategies-- Aligning internal process and learning and growth strategies: integrated strategic themes-- Aligning support functions-- Cascading: the process-- Aligning boards and investors-- Aligning external partners-- Managing the alignment process-- Total strategic alignment
Includes bibliographical references
Keywords: Strategic planning; Industrial management; Industrial organization; Strategic alliances (Business); Organizational effectiveness; Balanced scorecard (Management)