Alignment : using the balanced scorecard to create synergies /
Robert S. Kaplan, David P. Norton.
- Boston, Mass : Harvard Business School Press, c2006.
- x, 302 p. : ill.; 25 cm.
Includes bibliographical references
Contents: Alignment: a source of economic value-- Corporate strategy and structure: historical perspective-- Aligning financial and customer strategies-- Aligning internal process and learning and growth strategies: integrated strategic themes-- Aligning support functions-- Cascading: the process-- Aligning boards and investors-- Aligning external partners-- Managing the alignment process-- Total strategic alignment