Brinkman, Rick <br/><br/>
Dealing with people you can't stand :  how to bring out the best in people at their worst / 
Rick Brinkman, Rick Kirschner. 
 - New York :  McGraw-Hill,  2002. 
 - xix, 226 p.:  ill.;  23 cm. 
<br/><br/><label>ISBN: </label>0071379444 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Interpersonal communication<br/>Psychology, Industrial
<br/><br/><label>LC Class. No.: </label>HM1106 .B75 2002 1106  / .B75 2002 HM