TY  - BOOK
AU  - Cohen,Dan S.
TI  - The heart of change field guide: tools and tactics for leading change in your organization 
SN  - 1591397758
AV  - 658.4 C660 2005
PY  - 2005///
CY  - Boston, Massachusetts
PB  - Harvard Business School Press
KW  - Organizational change
N1  - Includes index
ER  -