TY  - BOOK
AU  - Kotter,John P.,1947-
AU  - Cohen,Dan S.
TI  - The heart of change: real-life stories of how people change their organizations 
SN  - 1578512549
AV  - 658.4 K849 2002
PY  - 2002///
CY  - Boston, Massachusetts
PB  - Harvard Business School Press
KW  - Organizational change
N1  - Includes index
ER  -