Kotter, John P., 1947- The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen. - Boston, Massachusetts : Harvard Business School Press, c2002. - xiv, 190 p. 24 cm. Includes index. ISBN: 1578512549 Subjects--Topical Terms: Organizational change LC Class. No.: 658.4 / K849 2002