TY  - BOOK
AU  - Boers,Arthur Paul,1957-
TI  - Never call them jerks: healthy responses to difficult behavior 
SN  - 1566992184
AV  - BV652.9 .B63 1999 652.9 .B64
PY  - 1999///
CY  - [Bethesda]
PB  - Alban Institute
KW  - Church controversies
KW  - Conflict management
KW  - Conflict (Psychology)
N1  - "An Alban Institute Publication"...on cover; Includes bibliographical references
ER  -