Jolles, Robert L., 1957- Customer centered selling : eight steps to success from the world's best sales force / Robert L. Jolles. - New York : Fireside Book, c1998. - xiii, 363 p. 21 cm. Includes index ISBN: 0684855011 Subjects--Topical Terms: SellingSuccess in business LC Class. No.: 658.81 / J684 1998